Usability metrics you need to be measuring
- eloise719
- Jan 4, 2023
- 1 min read
There are many usability metrics that you could measure, depending on your goals and the specific context of your product or service. Some common usability metrics include:
Time on task: This measures how long it takes users to complete a specific task.
Success rate: This measures the percentage of users who are able to complete a specific task successfully.
Error rate: This measures the number of mistakes that users make while trying to complete a specific task.
Satisfaction: This can be measured through surveys or other methods, and it reflects users' overall feelings about the ease of use and effectiveness of a product or service.
Learning curve: This measures how quickly users are able to become proficient with a product or service.
There are many other usability metrics that you could consider, depending on your goals and the specific needs of your product or service. It's important to carefully consider which metrics are most relevant to your goals, and to use a combination of quantitative and qualitative data to get a complete picture of your users' experiences.
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